Delivery: Orders ship by the next business day from Sydney with Australia Post. Metro 2–7 business days, regional 3–10 business days. Express delivery available at checkout. Free delivery on orders over $199.
Returns: Changed your mind? Return unused items in their original packaging within 14 days of receiving your order. Oils must be unopened.
Damaged or faulty? Email a photo to info.australia@dr-scent.com within 7 days of delivery and we’ll replace it at no cost. This doesn’t limit your rights under the Australian Consumer Law.
Warranty: Every diffuser has a 1-year warranty against manufacturing faults. Contact us with your order number and we’ll repair or replace it.
Services: Free setup help by phone or WhatsApp on 0428 611 070, and Sydney businesses can book a free site visit.
Warranty: Diffusers in our bundles have a 1-year warranty against manufacturing faults. Contact us with your order number and we’ll repair or replace it. If any other item arrives faulty, we’ll replace it.
Services: Free setup help by phone or WhatsApp on 0428 611 070, and Sydney businesses can book a free site visit.
If anything arrives faulty, we’ll replace it. Need help choosing a scent? Message us on WhatsApp on 0428 611 070 or email info.australia@dr-scent.com.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
Our Fresh Drive and Digital Car Scent diffusers. They don't go in home diffusers.
On Mode 3, a 10 ml car scent gives about 14 hours of running time in Fresh Drive and about 10 hours in Digital Car Scent. Both diffusers have 5 modes:
| Mode | Mist | Pause | Turns off after |
|---|---|---|---|
| 1 (strongest) | Non-stop | – | 1 hour |
| 2 | 10 s | 1 min | 4 hours |
| 3 | 5 s | 3 min | 4 hours |
| 4 | 5 s | 5 min | 4 hours |
| 5 (lowest) | 5 s | 10 min | 4 hours |
Approximate. Lower modes use less oil, so a bottle lasts longer. The diffuser switches itself off at the end of each run.
No. Home aroma oils have a different oil concentration, and using a home oil in a car diffuser can damage the way it diffuses. Use our 10 ml car scents.
Each car scent is rated Soft, Medium or Strong on its page. A car is a small space, so start on Mode 5 (the lowest) and go up if you want more.
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