Delivery: Orders ship by the next business day from Sydney with Australia Post. Metro 2–7 business days, regional 3–10 business days. Express delivery available at checkout. Free delivery on orders over $199.
Returns: Changed your mind? Return unused items in their original packaging within 14 days of receiving your order. Oils must be unopened.
Damaged or faulty? Email a photo to info.australia@dr-scent.com within 7 days of delivery and we’ll replace it at no cost. This doesn’t limit your rights under the Australian Consumer Law.
Warranty: Every diffuser has a 1-year warranty against manufacturing faults. Contact us with your order number and we’ll repair or replace it.
Services: Free setup help by phone or WhatsApp on 0428 611 070, and Sydney businesses can book a free site visit.
Warranty: Diffusers in our bundles have a 1-year warranty against manufacturing faults. Contact us with your order number and we’ll repair or replace it. If any other item arrives faulty, we’ll replace it.
Services: Free setup help by phone or WhatsApp on 0428 611 070, and Sydney businesses can book a free site visit.
If anything arrives faulty, we’ll replace it. Need help choosing a scent? Message us on WhatsApp on 0428 611 070 or email info.australia@dr-scent.com.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
The odour eliminators are made to neutralise cooking, pet, smoke and bathroom smells on fabric, then leave a light fresh scent. Very strong or old smells may need a second spray.
Curtains, sofas, cushions, bedding, clothes and car seats. Test a hidden spot first on silk, leather, suede or anything delicate.
Hold the bottle about 30 cm away and mist lightly until the fabric is damp, not wet. Let it dry.
Up to 8 hours, depending on the fabric and how much air moves through the room.
The formula is water-based and made to IFRA Standards. Let fabric dry before pets lie on it, and never spray a pet directly.
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